IRS Budget Cuts Impact Customer Service


Published 02/17 2014 10:30AM

Updated 02/17 2014 10:32AM

(CNN) Budget cuts at the Internal Revenue Service could mean less help for you during tax time.

USA Today reports the agency is working with fewer employees.

The IRS chief says phone lines will be "very busy" and that you could spend a long time on hold.

A recent report by the IRS Taxpayer Advocate also says the IRS also won't be preparing returns for the elderly or disabled this year.

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