Sewer Customers Paying Late Bills

Nearly 1,000 customers threatened with having their water shut off

Published 07/31 2015 11:10PM

Updated 07/31 2015 11:10PM

Copyright 2015 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Friday was a day of reckoning for almost 1,000 St. Joseph sewer customers--pay their sewer bills or get their water service shut off.

Hundreds of people who had received termination notices have been coming in to City Hall through the week to pay sewer bills that had been more than 90 days overdue.

City Administrative Services Director Gia Scruggs says those late bills totaled more than $690,000.

"In other utilities, the normal timeframe for termination notices are normally is somewhere between 15-30 days," Scruggs said. "We're currently allowing citizens 90 days. We're looking to make some policy changes as a result of this."

For those faced with termination of services, the city was willing to work out a payment plan.

They've also referred some customers to social service agencies for payment assistance.

The city has been working to reduce what has been as much as $1.4 million in sewer debt from customers.

At next Monday's city council meeting, a discussion item included would further tighten up the collections process.

Copyright 2015 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.


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