McCaskill wants to hear from Missourians about their cable or satellite horror stories.
McCaskill, who leads the Senate panel on Consumer Protection, wants the input for a potential federal law aimed at cable, satellite and other pay-TV billing practices.
McCaskill challenged representatives of the cable and satellite industry on their billing practices during a Senate hearing earlier this year.
"Consumers in every corner of the country share common experiences about fending for themselves against confusing, deceptive billing practices by cable, satellite and other pay-TV companies-and I want to hear their stories," said McCaskill, a former Missouri prosecutor. "Consumers need protections from these practices, and I'm aiming to provide that and begin holding these companies accountable."
McCaskill said common consumer complaints include: confusing updates to channel line-ups, broadband internet speeds or pricing that are not clearly explained to consumers; overbilling or ongoing charges that consumers should not be paying; excessive equipment rental fees; and early termination or change of service fees.
To share a complaint with McCaskill, click here.
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