The website has suffered problems since its launch and has not allowed many people to complete the application process.
Northwest Health Services said the customer was a 50-year-old man, and they were able to save him some money.
Enrollment specialist Tyler Graff said he hopes this is a sign the website is starting to function properly.
"Being able to help an actual person was really exciting and I feel like going forward every day will get a little bit better," Graff said.
Northwest Health Services will hold informational meetings throughout next month.
Savannah library - every Monday from 2:30-4:30
North end clinic (1515 St. Joseph Ave) from November 11th through November 15th from 9:00 - 4:00pm
South end clinic (5001 Lake Ave) on November 18th, 20th and 22nd
King City Clinic (305 Rhode Island, King City, MO) November 25th and 26th from 9:00 - 4:00pm
Mound City Clinic (1303 State Street, Mound City) November 19th and 21st from 9:00-4:00pm